updated 25 November 2022  -underway now!!!!

There are a number of different ways that we communicate with our Ridgway whānau. In all our communications, we aim to be clear and provide you with all the information you and your tamariki need.

Almost all information is provided via the @school parent app so it is important that you download this to your phone or if you prefer to access it

but you will also find general infromation on our website email, our website and, occasionally, text message. 

You will notice that across these different lines of communication there can be some repetition. There are often important notices that need to be communicated more than once to increase the chance that they will be read by all our whānau. 

We always endeavour to send messages out in a timely manner but there will be times when communications come out at short notice because of last minute changes out of our control.

Please contact your child's kaitiaki kaiako if you have questions about how to access the information you need about your taitamaiti at our kura.

Here is what you can expect:

@school parent app and @school parent portal

Parents will get most information from either our @school parent app (on your phone) or the @school portal (on your computer).

Teachers use the "Teacher Messages" function in @school to give you short messages and reminders about upcoming class events and things that all parents need to know to help their taitamaiti be well prepared for school.  These messages are sent on an 'as needed' basis, e.g. this is where teachers will put reminders about wearing hats or a shared lunch.

The "School Notices" in @school function is used by our Senior Leadership Team and office staff to send message to the whole school, for things that apply to all tamariki, e.g. ice-cream sales or a dress up day.

We use the blog in @school to post photos and tell you about things that are happening at school.  These might include normal day to day activities or a special event or occasion.  The  @schoolBlog is your "window into the classroom" so that you can see what happens at school.  Teachers plan to post at least one new blog each week, so that there is always somthing fresh for parents to see.


  • We will email a link to our newsletter with important points highlighted

  • You will get emails from your child's kaiako that relate specifically to your taitamaiti when required.

  • Occasional whole school emails with information about events, health issues, surveys, etc.


  • Newsletter links

  • School calendar - we encourage you to check this regularly. You can copy events relevant to your tamariki directly into your own online calendar.

  • General information about what's happening

  • General information about the school

  • Facebook feed

Text message:

We use these only very occasionally when we need to share information urgently or when information has come to us at the last minute and needs to be shared quickly.

Parent Portal:

The parent app - @school, has secure information about your tamariki, including assessment data, contact details, statements...


This is your tamariki personal learning portfolio. Starting in 2021.


  • Information about upcoming events

  • Celebrations

  • Photos (please speak to your whānau team if you have any concerns about your tamariki photo appearing on social media)

  • Reminders

  • Links to newsletters

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