If the concern is a Health and Safety matter, it must be recorded on the Health and Safety Register held in the office.

If any person wishes to lay a complaint they should refer to the complaints policy.

2015 Ways of Working

Celebrate successes and differences

Bring solutions to issues

Be organised

Listen respectfully to others, acknowledging their ideas

Be supportive of others, using and sharing our strengths

Talk constructively to the right person

Be honest with each other

Show unity to our community

Where any staff member has a concern or wishes to raise an issue they should consider undertaking any or all of the following actions

• Talk to the person concerned

• Seek advice from a colleague, team leader, DP/AP, principal

• popping-in to the principal’s office for a chat

• emailing the team leader, DP/AP or principal

• calling the NZEI for advice (if they are a member)

If a staff member feels that the nature of their concern is very serious, then their concern should be put in writing to the principal.

• clearly outline the nature of their concern

• give specific details

• explain any background detail or historical contexts

• state when and how this was raised previously

If a staff member’s concern is in regard to the principal or they have previously raised the same concern with the principal and have not been satisfied that the concern has been addressed, then the matter should be taken to the chair-person of the Board of Trustees.

• clearly outlining the nature of their concern

• give specific details (who, when, why, what, how)

• explain any background detail or historical contexts

• state when and how this was raised with the principal or other staff members previously